Frequently Asked Questions
Everything you need to know about your NADINE MERABI experience.
How long does international shipping take?
We offer express worldwide shipping. Most international orders arrive within 3-5 business days, depending on your location and customs processing.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery, provided the garments are unworn, in original condition, and all tags—including the red security tag—remain attached.
How do I find my perfect size?
Each product page features a detailed size guide. As our garments are designed for a tailored fit, we recommend measuring yourself and comparing against our size chart or contacting our stylists for personalized advice.
Do I have to pay import duties and taxes?
For many regions, including the UK, USA, and EU, duties and taxes are calculated at checkout so there are no hidden costs upon delivery. For other countries, local customs charges may apply.
Can I cancel or amend my order after it has been placed?
To ensure fast delivery, we process orders quickly. Once an order is confirmed, we are generally unable to make changes or cancellations. Please double-check your details before finalizing your purchase.
How should I care for my MERABI garment?
Due to the intricate beadwork, sequins, and delicate fabrics, most of our pieces are dry clean only. Specific care instructions can be found on the internal label of each garment.